Meet The Team
NeighborWorks of Western Vermont
Heather oversees all the moving parts of the organization and makes sure that each person and program has the resources to make things work.
Melanie oversees programs' day-to-day tasks while also supervising strategic goals.
Lori helps all customers to learn about and sign up for our services.
Tricia helps all customers to learn about and sign up for our services.
Energy Auditors & Energy Advisers
Rick Shappy is a HEAT Squad energy auditor with years of experience in the energy efficiency industry, both as a solar home adviser and an energy auditor for a private company.
Sally Ayers is a HEAT Squad energy auditor in the Northeast Kingdom. She enjoys being able to help Vermonters be safe, warm, and energy efficient in their homes.
Nick is an energy auditor and adviser and is LEED accredited and a healthy home evaluator serving Bennington, Windsor, and Windham counties.
Ann is thrilled to be working with HEAT Squad, to help neighbors in the Northeast Kingdom make their homes more comfortable and affordable, and also reduce dependence on fossil fuels.
Tania oversees all lending programs and works with customers to help them finance their needs.
Jacki services all of our customer loans and is our office manager.
Debbie is our in-house loan underwriter and does all lending reporting.
Jerry works to assist the lending department and work with our customers to ensure all paperwork is received.